Live Fundamental is committed to processing and shipping orders quickly and reliably. This Shipping Policy explains how order processing, dispatch, and delivery work when you order from our website.
1. Order Processing Time
Orders placed before 4:00 PM EST, Monday through Friday, are typically dispatched the same business day. Orders placed after 4:00 PM EST, or on weekends and holidays, are processed and dispatched on the next business day.
2. Shipping Costs & Delivery Estimates
Shipping costs and estimated delivery times are calculated at checkout based on your shipping address and the shipping method you select. You will see the exact shipping cost and estimated delivery window before completing your order.
3. Domestic Shipping
Live Fundamental ships within the United States. Delivery times vary depending on your location and the shipping method selected at checkout.
4. International Shipping
For questions about shipping availability outside the United States, please contact us before placing your order.
5. Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package to your door.
6. Delayed, Lost, or Damaged Shipments
If your order is delayed, appears lost in transit, or arrives damaged, please contact us as soon as possible so we can help resolve the issue.
7. Shipping Address Accuracy
Please double-check your shipping address at checkout. Live Fundamental is not responsible for orders delayed or misdelivered due to an incorrect or incomplete address provided by the customer.
8. Research Use Disclaimer
For laboratory research use only. Not for human or veterinary use. Not intended to diagnose, treat, cure, or prevent any disease.
9. Contact Us
Questions about shipping may be directed to us through our Contact page.